Have Questions? We're Here to Help
Find answers to common questions about our products, downloads, printing, shipping, returns, licensing, and troubleshooting your 96thAvenue digital Frame TV and printable wall art purchases. If you can’t find what you’re looking for, our customer support team is happy to help.
TV ARTWORK
The Samsung Frame TV is a 4K television that transforms into an art display when not in use. Instead of a black screen, it shows artwork, photography, or designs — just like a framed piece on your wall.
Other brands, such as LG Gallery, Hisense Canvas TV, and Sony Bravia, have the same features.
PRINTABLE WALL ART - COMING SOON
5 x high-quality JPG files (300dpi) are included for each printable artwork including:
- 4:5 ratio for printing 4"x5" | 8"x10" | 12"x15" | 16"x20" | 24"x30"
cm: 10x12cm | 20x25cm | 28x35cm | 20x38cm | 40x50cm
- 3:4 ratio - 6"x8" | 9"x12" | 12"x16" | 15"x20" | 18"x24" | 24"x32"
cm: 15x20cm | 22x30cm | 30x40cm | 38x50cm | 45x60cm | 60x80cm
- 2:3 ratio - 4"x6" | 6"x9" | 8"x12" | 10"x15" | 12"x18" | 16"x24" | 20"x30" | 24"x36"
cm: 10x15cm | 20x30cm | 30x45cm | 40x60cm | 50x75cm | 61x91cm
- ISO file (International paper size)
A5 |148x210mm| . A4 |210x297mm| . A3 |297x420mm|
A2 |420x594mm| . A1 |594x841mm|
- 11x14 inches file
DOWNLOADS & FILES
After purchase you’ll receive a download link by email.
You can also log into your account → Orders → Download.
ORDERS & PAYMENTS
No. 96thAvenue sells digital files only. Nothing is shipped.
LICENSE & USE
No. All artwork is for personal use only.
Not allowed:
• Resale
• Sharing files
• Commercial printing
• Using in products
• Other non-personal activities
FRAMES & STYLING
No. Frames shown in photos are styling examples only.
Some suggestions for finding frames for your prints are:
U.S. - Target, Walmart, Michaels, Amazon, or your local framing shop
EU - IKEA, JYSK, Mömax, or your local home décor or framing shop
TROUBLESHOOTING
Screens and printers vary. For best accuracy, use a professional lab and disable printer auto-corrections.